FMCSA sets up support line for website questions

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To better assist motor carriers, the FMCSA has set up a new phone line for support with the FMCSA Portal. If you are experiencing issues creating or accessing your Portal account, please call the phone number below.

The Portal Registration Call Center’s hours of operation are Monday thru Friday, 8 a.m,. to 8 p.m. ET. They are continuing to work on streamlining support for this effort.

FMCSA Portal Registration Call Center

(800) 724-2811

If you have questions about using the Drug and Alcohol Clearinghouse, please call the Clearinghouse Help Line.

Clearinghouse Help Line

(844) 955-0207

You can also use the Clearinghouse Help form on the Contact Us page.